Start the Samsung washer and turn on rinse and spin mode on it. Insert the hook of leg into the square hole of base as shown in the picture above. (Unplug the washer from the wall outlet or flip the breaker in the breaker box for the washing machine). Samsung’s community is a great place to get hints and tips, and to learn from the experience of other users. Not every problem can be solved independently. Even though it indicates that it is "locked", there must be full contact. 4C error in Samsung washing machine is quite common and you may come across this error on your washer. (Front-right, Front-left, Rear-right, Rear-left). If you ever get stuck setting up, maintaining or simply want to get the most out of your washing machine, then have a watch of our easy to follow How To videos below. If your washing machine doesn't respond when you turn it on there may be a simple fix. If the washer is not level and it is tilting to one side or forward or backward, the dispenser cups will not empty completely and you will get drips on the next load. Unplug the machine from the wall to give you access to the back of it. Samsung technicians will repair it using genuine Samsung parts to fix the problem. Next, remove the screws securing the front panel, and remove the panel. If that doesn't work, a technical manual will help you put the washer into diagnostic mode to better determine if you have a mechanical, computer or electrical problem. To prevent water leakage, you need to fix it properly. Remove all screws holding the metal plate in place on the back of the washing machine. Now you need to look for the cover that is at washer’s bottom. Using a multimeter check the outlet voltage. Have some towels ready to catch a gush of water and remove the plug. Problem: Purple streaks appear on clothes after a cold water, short cycle wash. For careful inspection, wires need to be disconnected, and the pump needs to be removed. Large capacity washers are great for families that need to wash large loads but don't always work well when washing small loads. Open the cover of the cover near the washing machine door hinge. Problem: Washer trips the electrical circuit in the home when it is turned on. Unplug the power, the washing machine power before opening the panel behind the washing machine. If you ever get stuck setting up, maintaining or simply want to get the most out of your washing machine, then have a watch of our easy to follow How To videos below. Today's washers have out of balance protection installed to protect a washer from damaging itself during the spin cycle. The drain pump filter protects the pump by filtering the water that drains out from the drum. Samsung top loading washer leak fix. The first thing to check is if your washing machine is getting power. First, unplug your machine and bail the water out of the tub or place the drain hose near a drain or bucket. You should be able to easily remove the panel with your hands. There can be other issues as well, such as a faulty drain pump, etc. You will see a plug on the lower right. This also helps the capacitors get discharged on the control board. The manufacturer took care of this element and mounted it on the top of the machine. There's a number of solutions that range for serious to simple, but the best place to begin is with the power supply itself. Adding Detergent to a High-Efficiency Washer, How to Clean a Front-Load Washer to Prevent Odors, The 8 Best High-Efficiency Washers of 2021, The 8 Best Portable Washing Machines of 2021. This site uses cookies. Your washing machine's drain pump is responsible for pumping water out of the main drum so that it can be drained away. • This is not a fault. Problem: Washer stops during the spin cycle and becomes off-balance. You will then see the translucent housing of the pump. It means that the washer is unable to drain the water, or water is draining slowly. Serious breakages requiring professional help. • The appliance will usually cure this fault on its own, however if it does not you will need to run either an "Eco drum clean" cycle (some models) or a 90°C cotton cycle with no detergent or washing … After using the bleach dispenser, remove the dispenser cup and rinse it well or dry it with a paper towel to prevent drips. Samsung washing machine DC error is quite common and it is likely that you may come across this error. This can be an expensive repair and requires a technician. Mary has been writing professionally for more than 20 years and is a leading expert on fabric care and housekeeping. Solution: The purple streaks happen when too much laundry detergent is used. For more than 10 years, we have been working with an array of Samsung washing machine models and types. Do a hard power reset You need to unplug your Samsung washing machine for about 5 minutes as this will normally reset most of the electronic glitches or any other issues with software that may be present. Water Remains in Detergent Dispenser After Every Wash, Troubleshooting Maytag Bravos Washer Problems and Repairs. Turn the washing machine off… Remove all clothes from washer, but if the door does not open… Drain the water out using the small drain hose located next to drain filter… Fully clean the washer drain filter of all debis and soap residue… The Samsung Washer Error Code SE Indicates to the No Drain Error. These troubleshooting solutions may help keep your Samsung washer working smoothly and prevent a costly repair call. The cause is most likely a leak or hole in one of the interior lines. One end of the drain hose is located inside the machine. Is your washing machine causing trouble? Push the leg to the arrow direction to “click”. Get it free when you sign up for our newsletter. There has been a recall on Samsung front load washers because water leakage onto the electrical connections of the washing machine's thermal sensor can cause an electrical short and ignite the circuit board, posing a fire hazard to consumers. Find out more here, The First Look 2021: Discover a new vision for screens, All new Samsung energy efficient washing machines and dryers. Solution: If the washer is receiving electrical power and everything else looks good, start by cleaning the contact points of the door latch with a bit of rubbing alcohol on a cotton swab. Solution: It is not unusual for water to be left in a detergent, bleach or fabric softener dispenser. Must end Monday. Choose another country or region to see content specific to your location.